Last updated: 22 September 2026
1. Information for the user
Who is responsible for the processing of your personal data?
BLETA SOLUTIONS, S.L., with Tax ID (NIF) B06961601 and registered office at Calle Industria 79, Planta 3, Puerta 3, 08025 Barcelona, is the party RESPONSIBLE for the processing of the USER's personal data and informs them that this data will be processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and, because Bleta is a Spanish company, with Regulation (EU) 2016/679, of 27 April 2016 (GDPR), and Spanish Organic Law 3/2018, of 5 December (LOPDGDD).
The website and our own systems are hosted in the European Union. Some of the providers we rely on may process data outside the United Kingdom and the European Economic Area, under the safeguards described below.
What personal data do we collect?
We collect the personal data that the USER provides voluntarily when requesting a quote, expressing interest in our products and services, or communicating with us through the website, by email or by telephone.
Through the contact form we collect your name, your email address and your message and, if you provide it voluntarily, your phone number. We use this data only to answer your enquiry.
Through the newsletter sign-up on the home page we collect only your email address, to send you our news and offers. You can unsubscribe at any time, using the unsubscribe link in every message or by writing to us.
Through the quote form for businesses we collect: your email address and, optionally, your name, your organisation and the details of your enquiry, together with the answers you select (your role, your country, the number of units you are interested in and who you sell to). If you go on to place an order or become a customer, we also process the billing details needed to issue the corresponding invoice.
For what purposes do we process your personal data?
The data you provide may be used for the following purposes:
- Preparing and sending you the quote you request, answering your enquiries and managing our pre-contractual and, where applicable, commercial relationship with you.
- Where you have given your consent, sending you communications by the RESPONSIBLE PARTY relating to its products and services. In this case, third parties will never have access to your personal data.
- Where you accept analytics cookies, carrying out statistical analysis to measure and improve the use of our website.
- Testing, developing and improving the quality of our products and services.
On what grounds may we process your personal data?
The processing is legitimised by article 6 of the UK GDPR as follows:
- Performance of pre-contractual measures at your request (art. 6.1.b): preparing and sending the quote you ask for and dealing with your enquiry.
- Your consent (art. 6.1.a): sending commercial communications and the newsletter, statistical analysis of the use of the website (Google Analytics, Microsoft Clarity), and the use of non-essential cookies as described in our Cookie Policy. The analytics tools only run if you accept analytics cookies, and you can withdraw your consent at any time from “Manage cookies” in the website footer.
- Legitimate interest of the RESPONSIBLE PARTY (art. 6.1.f): keeping our website secure and working properly, and improving our products and services based on the enquiries we receive.
For how long will we keep your personal data?
We keep your data only for as long as necessary for the purpose for which it was collected and for as long as the law requires us to retain it. As a guide:
- Quote and contact enquiries: for the time needed to deal with your request and, if it does not lead to a commercial relationship, for up to 12 months afterwards.
- Customer and billing data: for the duration of the relationship and, once it ends, for the legally required periods (for tax and accounting purposes, generally up to 6 years).
- Marketing consent: until you withdraw your consent or unsubscribe.
- Cookies: for the periods stated in our Cookie Policy.
Once the data is no longer necessary, it is deleted or anonymised using appropriate security measures.
To whom do we provide your personal data?
We do not sell your personal data. We only share it where necessary to provide our service, with providers that act as our data processors under the agreements required by data protection law, and where a legal obligation requires it. These providers include:
- Slack (Slack Technologies), through which our team receives and manages the enquiries sent from the quote form.
- n8n, running on our own server, which forwards to our mailboxes the details sent from the contact form and from the newsletter sign-up.
- Google (Google Tag Manager and, subject to your consent, Google Analytics and Google Ads), for the website's tag management and audience measurement, and to measure and show our ads.
- Microsoft (Microsoft Clarity), subject to your consent, to analyse how visitors use the website.
- Our hosting and IT providers, which store the website and the systems that route your enquiry to us.
International data transfers
Some of these providers (such as Slack, Google and Microsoft) are based in the United States or may process data outside the United Kingdom and the European Economic Area. Where that happens, the transfer is covered by the safeguards required by the UK GDPR, such as the Information Commissioner's Office International Data Transfer Agreement, the UK Addendum to the European Commission's Standard Contractual Clauses, or the provider's certification under the UK Extension to the EU-US Data Privacy Framework. You can ask us for more information about these safeguards using the contact details below.
What are your rights?
The rights available to the USER are:
- The right to withdraw consent at any time.
- The right of access, rectification, portability and erasure of their data, and to restrict or object to its processing.
- The right to lodge a complaint with a supervisory authority if they consider that the processing does not comply with current regulations. They can first complain directly to Bleta by writing to contact@bleta.io. In the United Kingdom the competent authority is the Information Commissioner's Office (ICO). As a Spanish company, Bleta is also subject to the Spanish data protection authority (www.aepd.es).
Contact details to exercise your rights:
BLETA SOLUTIONS, S.L.
Av. Maresme 70 Bis, Nave 6, Planta 1, 08940 Cornellà de Llobregat (Barcelona), Spain
Email: contact@bleta.io
Right to object
You can object at any time, on grounds relating to your particular situation, to processing based on our legitimate interest (article 21 of the UK GDPR). You can also object at any time, without giving reasons, to receiving commercial communications. Just write to us at contact@bleta.io.
2. Mandatory or optional nature of the information provided by the user
In the quote form, the fields we need in order to deal with your request (such as your email address) are marked as required, and the consent checkbox must be ticked; the remaining fields are optional. If the required fields are not completed, we may not be able to prepare or send you the quote you ask for. The USER guarantees that the personal data provided is truthful and undertakes to communicate any changes to it.
3. Security measures
In accordance with the provisions of current personal data protection regulations, the RESPONSIBLE PARTY is complying with all the provisions of the UK GDPR, the Data Protection Act 2018 and, as a Spanish company, of the GDPR and the Spanish LOPDGDD, for the processing of the personal data for which it is responsible, and manifestly with the principles described in article 5 of the UK GDPR, whereby it is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
The RESPONSIBLE PARTY guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the UK GDPR, the Data Protection Act 2018 and the Spanish LOPDGDD in order to protect the rights and freedoms of USERS, and has communicated the appropriate information to them so that they can exercise them.
For more information on privacy guarantees, you can contact the RESPONSIBLE PARTY at contact@bleta.io. BLETA SOLUTIONS, S.L., Av. Maresme 70 Bis, Nave 6, Planta 1, 08940 Cornellà de Llobregat (Barcelona), Spain.